There are some pre-requisites for successful processing of the requests described below in this document:

  • The merchant is successfully configured in the PMG
  • The merchant is set as ACTIVE in the PMG
  • The payment method being requested is supported by PMG
  • The payment method being requested is set to ACTIVE for the merchant of the request

There could be also some pre-requisites or validations made by the payment provider or an external acquirer that processes the transaction on behalf of the PMG (e.g. min or max amount of the transaction, country/currencies supported, payment industries not allowed etc.) that are not implemented in the PMG. There is a specific type of error for these cases, but the PMG cannot provide any further details – please refer to the specific payment provider documentation or website.