February 2021 Release (R44)

We have improved our eBoarding API experience including:

  1. Fusion Pay
  2. Global Lookup Table
  3. Multiple e-signers
  4. Board European, non-Domestic Merchants
  5. Mandatory Change Notification: SFTP Document Uploads
  6. General Updates and Fixes

1. Fusion Pay

Fusion Pay now supports the PCI Basic Fee type.

2. Global Lookup Table

The following codes are added to the global lookup table:

  • Desk 1500
  • D5ECA w/PP1500

3. New Multiple e-signature Feature

When using the Managed or Guided API flows you can now collect one or more business owner signatures. 

The Guided flow also supports the functionality for both single and grouped (multi-location) applications.

    4. Board European, non-Domestic Merchants

    Our API now enables Partners operating cross-border and inside Europe to generate and present contractual documentation (in English) for e-signing of merchants who:

    • Operate in non-domestic markets.
    • Use EURO currency.
    Note: Successful boarding may rely on additional factors. Consult with your Elavon Relationship Manager when you want to make changes.

    Domestic markets include:

    • Denmark
    • Finland
    • Germany
    • Ireland
    • Norway
    • Poland
    • Sweden
    • United Kingdom

    Countries in and not in scope.

    In Scope

    Out of Scope

    European non-domestic countries that use EUR as currency:

    • Austria
    • Belgium
    • Cyprus
    • Estonia
    • France
    • Greece
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Netherlands
    • Portugal
    • Slovenia
    • Slovakia
    • Spain

    European countries where Elavon doesn't do business or countries that don't use EUR currency:

    • Bulgaria
    • Croatia
    • Czech Republic
    • Gibraltar
    • Guernsey
    • Hungary
    • Iceland
    • Isle of Man
    • Jersey
    • Montenegro
    • Romania
    • Switzerland


    5. Mandatory Change Notification: SFTP Document Uploads

    Important: For reasons of compliance support for document uploads using SFTP will stop on April 1, 2021.

    All Partners currently uploading documents using SFTP must be ready to use our API’s Upload Documents request by March 31, 2021.

    Using the API, the flow is:

    1. /creditCheck
    2. /board
    3. /uploadDocuments

    The uploadDocuments request is described in our eBoarding API Reference. Complete instructions have been issued where needed.

    For support, please reach out to your Relationship Manager.

    6. General Updates and Fixes

    Fixes are made to correct:

    • An intermittent issue with the signing status in Guided flow.
    • CorrelationId failing in WebSphere.
    • An error in the customer e-Sign page.
    • Tiers missing Pricing Control validation.
    • Signing customers with an Extended Legal Name.


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