eBoarding Overview

Published: July 20, 2020.

This Overview introduces our eBoarding API. Our Representatives and Solutions Engineers will guide you through each Step of your implementation. For technical specifications always refer to the API Reference.

On this page:


  • This European (EU) documentation offers an overview of our API's capability. For North American (NA) implementations, go to our North American Developer Portal.
  • Our eBoarding API documentation is updated frequently. Printed versions are valid only on the day of printing.

About the API

Our Partner eBoarding API facilitates a digital boarding experience. It benefits from Elavon's powerful underwriting and Anti Money Laundering (AML) screening capabilities. You can board one or more merchant customers in minutes instead of days.


You must be an Elavon Partner to use the eBoarding API. This is due to the private and secure nature of the data we share. Our new Partners can usually start eBoarding customers within eight to twelve weeks.


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Typical Boarding Implementations

Each API implementation is customized to your needs. Typically our partners implement one of two flows through the customer application and boarding process.

Typical eBoarding API Flow



Guided Flow

Integrate in the shortest time and with the least effort. Your merchant customers are boarded using:

  • Elavon’s documentation and signing UI
  • Partner branded customer email notifications generated and sent by Elavon
  • Includes functionality for Group Applications (one signature for multiple locations)
  • Partner can receive email or API push notifications of status


Document Packet Flow

With a little more effort, integrate a seamless boarding experience within your own customer-facing environment using:

  • Elavon’s documentation and signing API
  • Partner responsible for UI, flow, application status, and communication with the customer


Steps to Start eBoarding Customers

Board your merchant customers in only a few steps.The following steps illustrate a typical implementation of the Managed Flow. The Guided Flow is less effort to implement. Our Partnership Team will guide you on which flow meets your needs.

  1. Get Started
  2. Setup for Boarding
  3. Prepare and Sign Documentation
  4. Construct and Post the Application
  5. Check Boarding Status


The following downloads are available:

Why Choose Elavon?

Elavon offers its services as your acquirer. We handle your merchant customers’ payment transactions from the card holder to the payment gateway, and on to your customer’s bank including:

  • Authorisation
  • Authentication
  • Withdrawal
  • Placement
  • Settlement
  • Currency Conversion

As your Partner, our eBoarding API enables you to quickly board your merchant customers onto your system using Payment Card Industry (PCI) Data Security Standard (DSS) compliant procedures including for:

  • Terms of Service and Privacy Policy
  • Identity and credit checking
  • Anti-Money Laundering (AML) screening
  • Underwriting
  • Document authoring, signing, and archiving

Elavon supports a full range of major card types, card schemes, and payment methods. Your merchant customers can take transactions across continents in over 120 local currencies. Add our optional Dynamic Currency Conversion (DCC) for the optimal merchant and cardholder experience.

About Elavon

We pair our commitment to innovation with data security and financial stability. We design our specialized solutions to always meet the unique needs of your industry.

We are a leading payment-processing solutions provider. We deliver the highest standards of service and technology to every customer. Our work has earned us recognition and accolades from across the industry landscape.

Backed by the strength of U.S. Bank, we have 25 years’ experience. We've helped over one million customers grow their business through payments. Our solutions:

  • Are flexible, secure and innovative.
  • Help businesses attract and keep customers.
  • Develop partner relationships, process payments, and simplify operations.

We are the leading provider for airlines and a top-five provider for hospitality, healthcare, retail, and public sector education. We process more than five billion transactions valued at nearly $450 billion around the World per year.

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Step 1. Get Started ❯