DCC Receipt Requirements

On this page:

• Receipts Overview
• Mandated Requirements for DCC Reeipts
• Sample DCC Sales Receipt
• Sample Pre-auth receipt

Receipts Overview

DCC Receipts confirm that the consumer made an informed choice on what currency to pay. They must contain mandated content and data that is to be presented in either:

• Printed format, or
• Electronic format.

This section guides the content and your formatting of the DCC Receipt:

• Mandated Requirements for DCC Receipts
• Sample DCC Receipt
• Sample Pre-Auth Receipt
• Disclaimer Messages

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Mandated Requirements for DCC Receipts

DCC receipt requirements are for all valid transaction types and for both Customer Present and Customer Not Present (CNP) transactions including:

• Sales
• Pre-Authorisations
• Completions
• Forced
• MOTO
• Refunds

The following is mandated DCC Receipt content and data that must be presented to, or printed for the consumer:

• The value of the goods or services in the customer’s currency, and displaying the correct currency symbol or ISO code (e.g. € or EUR).
• The Exchange Rate used to convert the transaction from the Customer Pricing Currency to the Cardholder’s Billing Currency.
• The mark-up applied to the Reference Exchange Rate.
  
  • The Mark-up percentage must be displayed on receipts directly under the exchange rate (and not in the disclaimer).
  • For EEA currencies the Mark-up must show the percentage over the ECB rate.
• The value of the goods or services in the cardholder’s billing currency which must:
  
  • Be preceded or followed by the words, “Transaction Currency” or “Transaction Amount”.
  • Display the correct currency symbol or ISO code (e.g. € or EUR).
  • Be emphasised in a larger typeface and, or
  • In bold font and, or
  • Separated from other information by a blank line above and below.
• The disclaimer outlining that:
  
  • Consumer choice has been offered.
  • The consumer chose to pay in their billing currency.
  • The consumer could have paid in the customer’s currency.
  • The consumer’s currency selection is final.
• The name of the DCC Currency Provider: “Elavon Merchant Services”.
• The source of the Reference Exchange Rate (U.S. Bank).

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Sample DCC Sales Receipt

The sample displays the following content and data as required:

1. Value of goods or services. Displayed in the local currency using the correct currency symbol or ISO code (e.g. € or EUR).
2. The Exchange rate shown as a ratio.
3. Mark-up percentage. This must be displayed on the line directly under the exchange rate.
4. DCC amount and currency. Displayed using the correct currency symbol or ISO code (e.g. € or EUR) and followed by the words, “Transaction Currency".
5. Disclaimer. “I have been offered a choice of currencies and have chosen to accept DCC and pay in [enter DCC currency] at today's exchange rate.”
6. Provider. The prescribed copy text and emphasis: “DCC provided by Elavon Merchant Services.”
7. Source of Reference Exchange Rate. The prescribed copy text and emphasis:  “Elavon Merchant Services receive Foreign Exchange Services from US Bank.”

Sample Pre-Auth Receipt

The sample displays the following content and data as required:

1. Value of goods or services. Displayed in the local currency using the correct currency symbol or ISO code (e.g. € or EUR).
2. The Exchange rate shown as a ratio.
3. Mark-up percentage. This must be displayed on the line directly under the exchange rate.
4. DCC amount and currency. Displayed using the correct currency symbol or ISO code (e.g. € or EUR) and followed by the words, “Transaction Currency".
5. Disclaimer with checked checkbox. “In the event that I am not present at checkout, I accept that any final amount/transaction currency owed will be settled in the same currency and that the currency conversion will be performed using the rate in force on that date without further consultation with myself.”
6. Provider. The prescribed copy text and emphasis: “DCC provided by Elavon Merchant Services.”
7. Source of Reference Exchange Rate. The prescribed copy text and emphasis:  “Elavon Merchant Services receive Foreign Exchange Services from US Bank.”

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❮ DCC Consumer/Cardholder Choice Rules Next: Disclaimer Messages ❯