A Demo Merchant account will act similarly to a live account. Unlike a live account, the Demo Merchant account will allow users to settle and authorize transactions without contacting a processor internally. Demo Merchant accounts are available in the production environment.
The data in the table lists a variety of use cases for forcing specific responses during testing in a Demo Merchant account.
|
FIELD |
VALUE |
RESPONSE |
|
card.number |
4380564306105898 |
failure.code returns “declinedByIssuer” error |
|
card.number |
4539357499250369 |
failure.code returns “declinedByProcessor” error |
|
card.expirationMonth and card.expirationYear |
Set combined values to represent an expiration date in the past |
failure.code returns “cardExpired” and “declinedByProcessor” errors |
|
card.billTo.postalCode |
NULL or not set |
verificationResults.addressPostalCode returns “unprovided” |
|
card.billTo.postalCode |
Any value |
verificationResults.addressPostalCode returns “matched” |
|
card.billTo.postalCode |
unmatched |
verificationResults.addressPostalCode returns “unmatched” |
|
card.billTo.postalCode |
unknown |
verificationResults.addressPostalCode returns “unknown” |
|
card.billTo.postalCode |
unavailable |
verificationResults.addressPostalCode returns “unavailable” |
|
card.billTo.street1 |
NULL or not set |
verificationResults.addressStreet returns “unprovided” |
|
card.billTo.street1 |
Any value |
verificationResults.addressStreet returns “matched” |
|
card.billTo.street1 |
unmatched |
verificationResults.addressStreet returns “unmatched” |
|
card.billTo.street1 |
unknown |
verificationResults.addressStreet returns “unknown” |
|
card.billTo.street1 |
unavailable |
verificationResults.addressStreet returns “unavailable” |
|
card.securityCode |
NULL or not set |
verificationResults.securityCode returns “unprovided” |
|
card.securityCode |
Any value |
verificationResults.securityCode returns “matched” |
|
card.holderName when card.securityCode is set |
SECURITY_CODE_UNMATCHED |
verificationResults.securityCode returns “unmatched” |
|
card.holderName when card.securityCode is set |
SECURITY_CODE_UNAVAILABLE
|
verificationResults.securityCode returns “unavailable” |
|
card.holderName when card.securityCode is set |
SECURITY_CODE_UNKNOWN |
verificationResults.securityCode returns “unknown” |
Who generates the Demo Merchant account?
The support team will generate the account and provide credentials to the merchant.
How does the merchant contact the support team?
https://developer-eu.elavon.com/docs/converge/support
What information does the merchant need to provide to the support team in order to set up a demo account?
- Company Name
- DBA Address
- Contact Name
- Primary Contact Number
- Primary Email Address
- Market Segment (retail, service/restaurant, mail order/telephone order, etc.)
If you are an existing Elavon customer looking for help with your Converge setup, please send an email to convergehelpdesk@elavon.com. If you are not a customer yet and interested in learning more about our solutions, please complete this form.
You can receive assistance by phone Monday through Friday, during the hours of 9:00 am to 5:00 pm GMT.
- UK 0345 604 2329
-
Ireland 1850 924 177