Cookie Policy

Last Changes to Cookie Policy: 2nd October 2018

Elavon is committed to protecting you and any data (anonymous or otherwise) that we collect about you online. This section tells you how we use cookies, why, and how this allows us to improve our service. It also tells you how you can manage what cookies are stored on your device. We call it our "Cookie Policy". 

By using our websites (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.
We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and will become effective immediately. Your continued use of our websites is taken as confirmation that you agree to any such changes.

To find out more about how we use any personal information which is collected by any of our cookies please see our Privacy Policy.

This Cookie Policy covers the following:

  1. What are Cookies?
  2. Why We Use Cookies?
  3. Cookies We Use.
  4. Cookie Management.
  5. Want to Learn More?

1. What Are Cookies?

Cookies are small pieces of information, stored in simple text files, placed on your computer or device by a website. Cookies can be read by the website on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the website can "remember" you on your return visit. Generally speaking, our cookies do not contain information from which you can be directly identified (unless you have provided such information to our website) but may contain information from which you can be indirectly identified. Cookies do not in any way compromise the security of your computer. 
We do not use cookies to track your use of the internet after you leave our sites, nor do we store any personal information in them that could directly identify you to others.

2. Why We Use Cookies?

If you visit our website, we will deploy these technologies to provide an online service more suited to the device you connect from, as well as to prevent and detect fraud, keeping you secure. When you visit our website from any device (mobile, tablet or PC), we collect information about your use of this site, such as information about the device or browser you use to access the site (including device type, operating system, screen resolution etc.), the way you interact with this site, and the IP address your device connects from. You may not be able to initiate or complete some activities unless these cookies or similar technologies are installed. 

3. Cookies We Use.

The type of cookie used on this website can be put into 1 of 4 categories, based on the International Best practice: Strictly Necessary, Performance and Targeting. We have also provided detail on Third Party Cookies. 

We use the following types of cookie:

A. Necessary Cookies

These cookies are essential, as they ensure your security and privacy when you use our secure sites, as well as enabling you to move around a website and use its features. Without these cookies, services you've asked for (such as access to secure areas) can't be provided. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet.

You can disable these cookies. However, please note that if you disable these cookies, you may not be able to access all or parts of our website or features. 



Data Stored



True or false cookie retention preferences.

The cookie preferences are stored to retain visitor choices in the main cookie banner. This means that the main cookie banner can be minimised on future visits, and so that analytics and advertising cookies are not set for visitors who opt out of this tracking.

Expires: This cookie is deleted after one Year.


A random unique number or string of letters and numbers.

A session cookie is required to follow your progress through the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visited would treat you as a completely new visitor. This cookie does not identify you personally and is not linked to any other information we store about you.

Expires: This cookie is deleted when you close your web browser.


A binary value of 1 (true) or 0 (false).

This cookie helps the website understand if the browser javascript functionality is enabled or not, so as to proceed accordingly. 

Expires: This cookie is deleted when you close your web browser.


unique ID

Unique ID used to remember preferences and also sometimes to customize ads. 

Expires: This cookie is deleted after 6 months.


unique ID

Used by Google for cookie consent settings. 

Expires:  This cookie is deleted in 20 years.


B. Performance Cookies

In most cases, the information these cookies collect is anonymous and is only used to improve how a website works and to help us to identify issues you may have when using our website.

These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience. 





Keeps track of where the visitor came from, what search engine used, and where they were in the world when the website was accessed.  It expires in 15,768,000 seconds or in 6 months.  This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction.

_utmz also lets you edit its length with a simple customisation to the Google Analytics Tracking Code.

Expires: this cookie expires within 6 months of the most recent page view. 


_utmc waits 30 minutes, and then it expires. You see, __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another page view to happen, and if it doesn’t, it expires.

Expires: The cookie expires when the browser is closed. 


This cookie is set by Google Analytics. According to their documentation it is used to throttle the request rate for the service - limiting the collection of data on high traffic sites.

Expires: The cookie expires within 10 minutes of being set.


Cookie set by Adobe SiteCatalyst analytics software - used for measuring the performance of page content using A/B split testing

Expires: The cookie expires within two weeks from his or her last login.


C. Targeting Cookies

These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise. They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies and similar technologies can track your visits to other websites, they don't usually know who you are.

Without these cookies, online advertisements you encounter will be less relevant to you and your interests.





Adobe Marketing Cloud Audience Manager sets this cookie to record the last time it made a data synchronization call.

Expires: The dextp cookie has a time-to-live (TTL) interval of 180-days.

Opt-out: Audience Manager resets the cookie with a Do Not Target string if a user opts-out of data collection. In this case, the cookie TTL is set as 10 years.


Adobe Marketing Cloud Audience Manager sets this cookie to assign a unique ID to a site visitor.The demdex cookie helps Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc.

Expires: The demdex cookie has a time-to-live (TTL) interval of 180-days. The TTL is reset to 180-days upon each user interaction with a partner website. The cookie expires if a user does not come back to your site within the TTL interval.

Opt-out: Audience Manager resets the cookie with a Do Not Target string if a user opts-out of data collection. In this case, the cookie TTL is set as 10 years


This cookie is used to identify a unique visitor.  This cookie is stored at the domain of the website (not the domain of the image request).


D. Third party cookies

We work with third parties and these third parties may use cookies which they place on your computer or device. However, please note that we have no control over the cookies they may use. Please refer to the third party's website for information on how they use cookies.

Third parties may undertake the following activities for us:

  • research the use of our website and activities on it;
  • evaluate the effectiveness of our advertising and promotions on third party websites; and 
  • provide services for us which you can navigate to from our website. 

From time to time, we may also embed external content from third party websites (e.g. Facebook, YouTube, Twitter) within our website. 

4. Cookie Management.

You can control how cookies are placed on your device either via Your Cookies Setting on this website or from within your own browser.

From a timing perspective, please note the following:

  • Session cookies – these enable us to  keep track of your movements from webpage to webpage on our website, and are required for the operation of our website. These cookies are temporary and are deleted as soon as you close your internet browser. It includes, for example, cookies that enable you to use a shopping cart on our website.

    Persistent cookies - these are stored on your computer or device until they expire or you remove them. These cookies help us to recognize you when you return to our website. Persistent cookies store your personal preferences such as your language preferences on multi-lingual sites to make subsequent visits easier. They also remember questions we have asked you previously, such as a request to complete an online survey. A persistent cookie will prevent you from being asked to complete the same survey every time you visit the website.

What happens to cookies that have been downloaded in the past?

If you've disabled one or more cookie categories, we may still use information collected from existing cookies, but we'll stop using the disabled cookies to gather any further information. You can delete existing cookies from your browser.

What if I don't want to accept cookies?

If you wish to restrict or block the cookies which are set by any website, including the Elavon website, you should do this through the browser settings for each browser you use, on each computer or device you use to access the internet.

Please be aware that some of our services may not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them "trusted websites" in your internet browser.

5. Want to Learn More?

You may wish to visit which contains comprehensive information on how to do this on a wider variety of browsers including mobile internet browsers.


Registered Office

Building 8, Cherrywood Business Park, Loughlinstown, Dublin 18, D18 W319.

Registered in Ireland No 418442. Elavon Merchant Services is a trading name of Elavon Financial Services DAC

Elavon Financial Services DAC is regulated by the Central Bank of Ireland.